From the moment I contacted Cuba Taxi, I felt confident I had chosen the right transportation service. Communication was seamless via WhatsApp, and the confirmation details were clear and professional. On the day of my arrival, the driver was already waiting at the airport with a sign, which made me feel immediately at ease after a long flight.
The vehicle was modern, impeccably clean, and fully air-conditioned something I truly appreciated under the tropical sun. The driver, Ernesto, was not only punctual and courteous, but also extremely knowledgeable. He spoke fluent English, which made everything easier, and even offered bottled water and Wi-Fi on board. What really stood out was his commitment to customer care. Ernesto took the time to explain local customs, gave honest suggestions on where to eat safely, and even helped me exchange currency at a reliable place without asking for anything in return. He also coordinated my return transfer to the airport and ensured it was timed perfectly with my early morning flight. The pricing was transparent and fair, with no hidden fees or surprises. The receipt was sent to me digitally, which is rare in Cuba and speaks volumes about how modern and trustworthy this agency is. This is more than a taxi service it felt like having a local friend looking out for me. I’ll definitely book with Cuba Taxi on every future trip to the island. Highly recommended for solo travelers, families, or anyone who values safety, reliability, and great service!
